Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Suspicion begets suspicion.

Skillin the art of communication is crucial to a leader's success. He canaccomplish nothing unless he can communicate effectively.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Imagination is useful as long as it remains practical.

Opportunity may be hard to recognize if you are only looking for a lucky break.

Standingin the middle of the road is very dangerous; you get knocked down by thetraffic from both sides.

We donot have to agree; we do need to understand.

It is a lesson which all history teaches wise men, to puttrust in ideas, and not in circumstances.

By tryingoften, the monkey learns to jump from the tree.

I have never been able to conceive how any rational beingcould propose happiness to himself from the exercise of power over others.

Civilization is a movement and not a condition, a voyage and not a harbour.