Conflictinvolves incompatible behaviors rather than competitive goals.

Every kind of peaceful cooperation among men is primarilybased on mutual trust and only secondarily on institutions such as courts ofjustice and police.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Thedifference between the right word and the almost right word is the differencebetween lightning and a lightning bug.

Conflictlies at the core of innovation.

Theterm up has no meaning apart from the word down. The term fasthas no meaning apart from the term slow. In addition, such termshave no meaning even when used together, except when confined to a veryparticular situation... most of our language about the

If error is corrected whenever it is recognized as such,the path of error is the path of truth.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Standingin the middle of the road is very dangerous; you get knocked down by thetraffic from both sides.

Timinghas a lot to do with the outcome of a rain dance.

Whendealing with people, remember you are not dealing with creatures of logic,but creatures of emotion.

Don'tbargain for fish which are still in the water.