I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Even a fish wouldn't get into trouble if it kept its mouth shut.

There's no point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

Thereare no secrets. There is no mystery. There is only common sense.

Keep inmind that the better you understand what you want and why you want it, thebetter your chances will be of acquiring it.

Everyone speaks well of his heart, but no one dares to say it of his dead.

It is atrick among the dishonest to offer sacrifices that are not needed,or not possible, to avoid making those that are required.

To startblindly with a statement is a sign of arrogance and narrow-mindedness, andwill lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Be still when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

One must be poor to know the luxury of giving.

If Ihad six hours to chop down a tree, I'd spend the first hour sharpening the ax.