I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

We thought, because we had power, we had wisdom.

If your mouth turns into a knife, it will cut off yourlips.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

Dignity is a matter which concerns only mankind

Ifthere is any great secret of success in life, it lies in the ability to putyourself in the other person’s place and to see things from his point of view as well as your own.

Nevercut what you can untie.

Pain is the outcome of sin.

A fly beforehis own eye is bigger than an elephant in the next field.

Write injuries in dust, benefits in marble.

I have discovered the art of deceiving diplomats. I speakthe truth, and they never believe me.