We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

There ward for always listening when you'd rather be talking is wisdom.

He understands badly who listens badly.

Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

Mediocrity knows nothing higher than itself, but talent instantly recognises genius.

This dualityhas been reflected in classical as well as modern literature as reason versuspassion, or mind versus intuition. The split between the ‘conscious’ mind andthe ‘unconscious.’ There are moments in each of our lives when ourverbal-intellect sugges

Worry is a circle of inefficient thoughts whirling about a point of fear.

Listeningwell is as powerful a means of communication and influence as to talk well.

Onlywhen all contribute their firewood can they build up a strong fire.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Don'tjudge a book by its cover.

Power gravitates to the man who knows how.