Quotes SMS Messages1524 messages

You'rein a much better position to talk with people when they approach you thanwhen you approach them.

You canobserve a lot by just watching.

Let usnever negotiate out of fear. But let us never fear to negotiate.

You gotto be very careful if you don't know where you're going, because you mightnot get there.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.

Win/winis an attitude, not an outcome.

Itmatters not whether you win or lose; what matters is whether I win or lose.

We donot have to agree; we do need to understand.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

One ofthe best ways to persuade others is with your ears by listening to them.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.