Resolvingconflict

Resolvingconflict
Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
  

Jan, 21 2012     106 chars (1 sms)     833 views       Quotes

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A manneed never revenge himself; the body of his enemy will be brought to his owndoor.
When your work speaks for itself,don't interrupt.
Treat peopleas if they were what they ought to be and you help them to become what theyare capable of being.
To like and dislike the same thing, that is, indeed, friendship.
Myfather said: you must never try to make all the money that's in a deal. Letthe other fellow make some money too, because if you have a reputation foralways making all the money, you won't have many deals.
Encouragement after censure is as the sun after a shower.
Don'tbargain for fish which are still in the water.
Only hethat has traveled the road knows where the holesare deep.
Success is often the result of taking a mis-step in the right direction.
Relationships of trust depend on our willingness to looknot only to our own interests, but also the interests of others.
Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.
Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.