Thenumber one goal

Thenumber one goal
Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.
  

Jan, 21 2012     96 chars (1 sms)     805 views       Quotes

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Sometimes the man of action is the fellow who has just got both his feat in hot water.
Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.
A barking dog is often more useful than a sleeping lion.
Icannot give you a formula for success, but I can give you the formula forfailure: Try to please everyone.
The desire of appearing clever often prevents our becoming so.
Learning, the destroyer of arrogance, begets arrogance in fools, even as light that illumines the eye, makes owls blind.
Whenconflict becomes a win-lose contest in our minds, we immediately try to win.
Everything comes gradually and at its appointed hour.
Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges
The oldbelieve everything, the middle-aged suspect everything, the young knoweverything.
Ittakes nine months to have a baby, no matter how many people you put on thejob.
Blessed are they who have nothing to say and who cannot be persuaded to say it.