Thenumber one goal

Thenumber one goal
Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.
  

Jan, 21 2012     96 chars (1 sms)     701 views       Quotes

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Nothingso completely baffles one who is full of trick and duplicity himself, thanstraightforward and simple integrity in another.
There may be said to be two classes of people in the world: those who constantly divide the people of the world into two classes and those who do not.
Accomplishmentof purpose is better than making a profit.
I said to the almond tree, ‘'Friend, speak to me of God,’' and the almond treeblossomed.
Nothing astonishes men so much as common sense and plain dealing.
Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
To pushadvantages too far is neither generous nor just.
Words are like spears: Once they leave your lips they can never come back.
Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.
Speak whenyou are angry and you will make the best speech you will ever regret.
To rule is not so much a question of the heavy hand as the firm seat.
Informationis a negotiator's greatest weapon.