A woman can say more in a sigh than a man can say in a sermon.

Thereis nothing more likely to start disagreement among people or countries thanan agreement.

Buying ischeaper than asking.

The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.

Conflictisn't negative, it just is.

Don'tjudge a book by its cover.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Luck iswhat happens when preparation meets opportunity.

Listening,not imitation, may be the sincerest form of flattery.

Somepeople reach the top of the ladder only to find it is leaning against thewrong wall.

It'snot the plan that is important, it's the planning.

Power is like being a lady... if you have to tell peopleyou are, you aren't.