Don't wrestlea pig in a mud hole. You both get all dirty, and the pig enjoys it.

Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e

Flatteryis the infantry of negotiation.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Two man looks out through the same bars: the one sees the mud, the one the stars.

The weaknesses of many make leader possible.

Tell meand I'll forget. Show me, and I may not remember. Involve me, and I'llunderstand.

Conflictisn't negative, it just is.

Concentrated power is not rendered harmless by the goodintentions of those who create it.

Nothing is a permanent except change.

It isgreed to do all the talking but not to want to listen at all.

The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.