Themost important thing in communication is to hear what isn't being said.

The thoughts that come often unsought, and as it were, drop into the mind, are commonly the most valuable of any we have.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Thepast is malleable and flexible, changing as our recollection interprets andre-explains what has happened.

The onesure way to conciliate a tiger is to allow oneself to be devoured.

If a man speaks or acts with pure thought, happiness follows him like a shadow that never leaves him

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Conflictlies at the core of innovation.

Thereis all the difference in the world between having something to say and havingto say something.

When makinga decision of minor importance, I have always found it advantageous toconsider all the pros and cons. In vital matters, however, such as the choiceof a mate or a profession, the decision should come from the unconscious,from somewhere within ou

The hardest thing to disguise is you feelings when you put a lot of relatives on the train for home.

Don'thate, it's too big a burden to bear.