Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Thecompromise will always be more expensive than either of the suggestions it iscompromising.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Peoplewho can't admit they are part of the problem, will never be part of itssolution.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

A fool can tell the truth, but it requires a man of sense to know how to tell a lie.

It's notthe will to win, but the will to prepare to win that makes the difference.

Thereis all the difference in the world between having something to say and havingto say something.

Sayingnothing... sometimes says the most.

The ruler proclaims the good news himself; he sends the servants out to announce the bad news.

Silence, along with modesty, is a great aid to conversation.

If you are patient in one moment of anger, you will escapea hundred days of sorrow.