He understands badly who listens badly.

Afanatic is a person who can’t change his mind and won’t change.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

It's good to shut up sometimes.

Conflictcan be seen as a gift of energy, in which neither sideloses and a new dance is created.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Everyone speaks well of his heart, but no one dares to say it of his dead.

Dig a well before you are thirsty.

Out of the fullness of the heart the mouth speaks.

Liberty and democracy becomes unholy when their hands are dyed red with innocent blood.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...