Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Thehardest step is over the threshold.

Nevermiss a good chance to shut up.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

The measure of a man is what he does with power.

Only put off until tomorrow what you are willing to die having left undone.

Lower your voice and strengthen your argument.

A matter that becomes clear ceases to concern us.

A woman can say more in a sigh than a man can say in a sermon.

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

Nevermistake silence for agreement.

Peoplewho are only good with hammers see every problem as a nail.