Education makes people easy to lead, but difficult to drive; Easy to govern, but impossible to enslave

Tofight and conquer in all your battles is not supreme excellence; supremeexcellence consists in breaking the enemy's resistance without fighting.

Few things help an individual more than to placeresponsibility upon him, and to let him know that you trust him.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

The onesure way to conciliate a tiger is to allow oneself to be devoured.

A successful man is one who can lay a firm foundation with the brick that others throw at him.

Passionsare generally roused by great conflicts.

God has created the world in play.

Sometimeswe have the dream but we are not ourselves ready for the dream. We have togrow to meet it.

Informationis a negotiator's greatest weapon.

Prejudice is a disease characterised by hardening of categories.

I like to listen. I have learned a great deal from listening carefully. Most peoplenever listen.