Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.

Laughteris the shortest distance between two people.

Watching small men at work reconciles to the great.

It doesnot do to leave a Dragon out of your calculations, if you live near him.

We arethe prisoners of ideas.

Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.

The young man knows the rules, but the old man knows the exceptions.

Whendealing with people, remember you are not dealing with creatures of logic,but creatures of emotion.

Power is like being a lady... if you have to tell peopleyou are, you aren't.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

A cup is useful only when it is empty; and a mind that is filled with beliefs, with dogmas, with assertions, with quotations, is really an uncreative mind.

Wisdom is what you get for a lifetime of listening when you'd have preferred totalk.