You'rein a much better position to talk with people when they approach you thanwhen you approach them.

A man of courage is also full of faith.

Becausewe focused on the snake, we missed the scorpion.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Power can be taken, but not given. The process of thetaking is empowerment in itself.

He who gainsa victory over other men is strong; but he who gains a victory over himselfis all powerful.

Conflictbuilds character. Crisis defines it.

Everytime we read, a seed is sown for the future.

They know enough who know how to learn.

A good listener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.