When indoubt, ask. When not in doubt, ask. If you are not in doubt, you may bekidding yourself.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

If a man is prodigal, he cannot be truly generous

Themost important trip you may take in life is meeting people half way.

Thebasic building block of good communications is the feeling that every humanbeing is unique and of value.

Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

In themiddle of every difficulty lies opportunity.

The deeper the waters are, the more still they run.

What sunshine is to flowers, smiles are to humanity.

Remembernot only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Commitmentin the face of conflict produces character.