Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.

One of the function of intelligence is to take account of the dangers that come from trusting solely to the intelligence.

A man's real life is that accorded to him in the thoughtd other man by reason of respect or natural love.

You made your bed, now lie in it.

I am atpeace with God. My conflict is with man.

The difficultpart in an argument is not to defend one's opinion, but rather to know it.

You gotto be very careful if you don't know where you're going, because you mightnot get there.

Conflictcan be seen as a gift of energy, in which neither sideloses and a new dance is created.

Years wrinkle the face, but to give up enthusiasm wrinkles the soul.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Blessed are they who have nothing to say and who cannot be persuaded to say it.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.