Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

Write injuries in dust, benefits in marble.

Myinterest is in the future because I'm going to be spending the rest of mylife there.

First-rate men employ first-rate men; second-rate men employ third-rate men.

Liberation is not deliverance.

Evena sheet of paper has two sides.

As a final incentive before giving up a

Let usnever negotiate out of fear. But let us never fear to negotiate.

We often pardon those who bore us, we cannot pardon those whom we bore.

The art of showmanship is to give the public what is wants just before it knows what it wants.