Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Informationis a negotiator's greatest weapon.

Freedom is not caprice, but room to enlarge

Be notdisturbed at being misunderstood; be disturbed at not understanding.

It's good to shut up sometimes.

The hardest thing to disguise is you feelings when you put a lot of relatives on the train for home.

If youare standing upright, don't worry if your shadow is crooked.

A critic is a man who knows the way but can't drive the car.

Thedifficult part in an argument is not to defend one's opinion, but rather toknow it.

To ease another's heartache is to forget one's own.

Talkingcomes by nature, silence by wisdom.

Nosnowflake in an avalanche ever feels responsible.