They mayforget what you said, but they will never forget how you made them feel.

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.

Poetry is the impish attempt to paint the colour of the wind.

The first duty of love is to listen.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

The roots of education are bitter, but the fruit is sweet.

Every advantage has its tax

DonÆt let life discourage you; everyone who got where he is had to begin where he was

Take yourlife into your own hands, and what happens? A terrible thing, no one toblame.

I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.