They mayforget what you said, but they will never forget how you made them feel.

A fool shows his annoyance at once, but a prudent man overlooks an insult.

Theultimate test of a relationship is to disagree but hold hands.

The ear tends to be lazy, craves the familiar and is shocked by the unexpected; the eye, on the other hand, tends to be impatient, craves the novel and is bored by repetition.

Beforeeverything else, getting ready is the secret to success.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

One of the difficult things to give away is kindness - is usually returned

Kindness is never wasted. If it has no effect on the recepient, at least it benefits the bestower.

Peaceis not the absence of conflict but the presence of creative alternatives forresponding to conflict alternatives to passive or aggressive responses,alternatives to violence.

Nothing astonishes men so much as common sense and plain dealing.

To understand everything is to forgive everything.

No pillow is as soft as clear conscience.