Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Thebasic building block of good communications is the feeling that every humanbeing is unique and of value.

Differentfields, different grasshoppers; different seas, different fish.

Learning, the destroyer of arrogance, begets arrogance in fools, even as light that illumines the eye, makes owls blind.

True friendship comes when silence between two people is comfortable

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

A state with defective laws will have defective morals.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Concentrated power is not rendered harmless by the goodintentions of those who create it.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

If you truly want honesty, don't ask questions you don't really want the answer to.