I know youbelieve you

I know youbelieve you understand what you think I said, but I'm not sure you realizethat what you heard isn't what I meant.

Jan, 21 2012 123 chars (1 sms) 860 views Quotes

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It isdifficult to

It isdifficult to negotiate where neither will trust.

Usenon-verbal communication to

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Do notfind fault

Do notfind fault, find a remedy.

If you tell the

If you tell the truth, you have infinite power supportingyou; but if not, you have infinite power against you.

All bravery stands upon

All bravery stands upon comparisons.

To be simple is

To be simple is the best thing in the world; to be modest is the next best thing. I am not so sure about being quiet.

Do not despair, not

Do not despair, not even over the fact that you don't despair.

Themost important thing

Themost important thing in communication is to hear what isn't being said.

Power is not only

Power is not only what you have but what the enemy thinksyou have.

Don'tcut off your

Don'tcut off your nose to spite your face.

Malicedrinketh its

Malicedrinketh its own poison.

Win/winis an attitude

Win/winis an attitude, not an outcome.

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I know youbelieve you

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