Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Whenevertwo good people argue over principles, they are both right.

Allthings at first appear difficult.

Hear me,my chiefs! I am tired. My heart is sick and sad. From where the sun nowstands, I will fight no more forever.

I hold it to be a proof of great prudence for men toabstain from threats and insulting words toward an enemy, for neither ...diminishes the strength of the enemy; but the one makes him more cautious,and the other increases his hatred of you and makes him

Onehour of thoughtful solitude may nerve the heart for days of conflict girdingup its armor to meet the most insidious foe.

Show me a man who cannot bother to do little things andI'll show you a man who cannot be trusted to do big things.

I know youbelieve you understand what you think I said, but I'm not sure you realizethat what you heard isn't what I meant.

Keep inmind that the better you understand what you want and why you want it, thebetter your chances will be of acquiring it.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Washing one's hands of the conflict between the powerfuland the powerless means to side with the powerful, not to be neutral.

There is a foolish corner in the brain of wisest man.