If Igive you an idea, and you give me an idea, we will each have two ideas.

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

The ear tends to be lazy, craves the familiar and is shocked by the unexpected; the eye, on the other hand, tends to be impatient, craves the novel and is bored by repetition.

Talkingcomes by nature, silence by wisdom.

It is better to suffer wrong than to do it, and happier tobe sometimes cheated than not to trust.

A slyrabbit will have three openings to its den.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Silence, along with modesty, is a great aid to conversation.

Life has become a struggle between keeping your weight down and you spirits up.

I'mjust preparing my impromptu remarks.

Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.