A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

If youare standing upright, don't worry if your shadow is crooked.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Night is the blotting paper of many sorrows.

If we shake hands with icy fingures, it is because we have burnt them so horribly before.

Work without faith is like at attempt to reach a bottom-less pit.

It isn't important to come out on top, what matters is to be the one who comes out alive.

Buying ischeaper than asking.

Example is better than following it.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

If absolute power corrupts absolutely, does absolutepowerlessness make you pure?

History is the witness of the times, the light of truth.