A bad workman never gets a good tool.

The power to do good is also the power to do harm.

Nothing so wonderfully concentrates the mind as theprospect of a hanging.

Night is the blotting paper of many sorrows.

Trust is difficult to define, but we know when it's presentand when it's not.

If you are distressed by anything external, the pain isnot due to the thing itself but to your own estimate of it; and this you havethe power to revoke at any moment.

Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

Patience is the art of hoping.

It is easier to be brave from a safe distance.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges