Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.

It is in our idleness, in our dreams, that submerged truth sometimes comes to top.

The highest proof of virtue is to possess boundless powerwithout abusing it.

Conflictinvolves incompatible behaviors rather than competitive goals.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

He whotalks incessantly, talks nonsense.

A clever person turns great troubles into little ones andlittle ones into none at all.

Character is a by-product; it is produced in the great manufacture of daily duty.

It isimpossible to defeat an ignorant man in argument.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.