The tormentof human frustration, whatever its immediate cause, is the knowledge that theself is in prison, its vital force and ‘mangled mind’ leaking away in lonely,wasteful self-conflict.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Speak when you are angry and you will make the best speech you will ever regret.

Thefreedom of the city is not negotiable. We cannot negotiate with those whosay, What’s mine is mine and what’s yours is negotiable.

You only have power over people so long as you don't takeeverything away from them. But when you've robbed a man of everything he's nolonger in your power he's free again.

In history, characters and events occur twice, first as tragedy then as farce.

Informationis a negotiator's greatest weapon.

The hearthas arguments with which the logic of mind is not acquainted.

The hardeststep is over the threshold.

Politeness is the art of selecting among one's real thoughts.

Our distrust is very expensive.