They may forget what you said, but they will never forget how you made them feel.

Power consists in one's capacity to link his will with thepurpose of others, to lead by reason and a gift of cooperation.

Flatteryis the infantry of negotiation.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Power is the faculty or capacity to act, the strength andpotency to accomplish something. It is the vital energy to make choices anddecisions. It also includes the capacity to overcome deeply embedded habitsand to cultivate higher, more effective ones.

We often pardon those who bore us, we cannot pardon those whom we bore.

One ofthe best ways to persuade others is with your ears by listening to them.

It'swhen you're safe at home that you wish you were having an adventure. When you'rehaving an adventure you wish you were safe at home.

Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.

Remembernot only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

When our hearts are empty, we collect things.

Remember when feminisit movements were something men gathered on street corners to admire as the girls strolled by