It is a good reader that makes a good book.

Theonly difference between stumbling blocks and stepping stones is the way inwhich we use them.

Mistakes are to Life what shadows are to Light.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Compromise.Such an adjustment of conflicting interests as gives each adversary thesatisfaction of thinking he has got what he ought not to have, and isdeprived of nothing except what was justly his due.

Kindness is never wasted. If it has no effect on the recepient, at least it benefits the bestower.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Thego-between wears out a thousand sandals.

It'snot hard to make decisions when you know what your values are.

Snap judgment has a way of becoming unfastened.

Peaceis not the absence of conflict but the presence of creative alternatives forresponding to conflict alternatives to passive or aggressive responses,alternatives to violence.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.