In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Conflictis neither good nor bad. Properly managed, it is absolutely vital.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Bekind, for everyone you meet is fighting a hard battle.

We do not err because the truth is difficult to see. We err because this is more comfortable

Power does not corrupt men; fools, however, if they getinto a position of power, corrupt power.

The poet gives us his essence, but prose takes the mould of the body and mind entire.

We own almostall our knowledge not to those who have agreed but to those who havediffered.

A man's ruin lies in his tongue.

You andyour spouse should consider the arguments you have, not as calamities in thehistory of your child’sdevelopment, but as opportunities for learning. Take the opportunity to teachyour children the art ofand value in negotiation, and to demonstrate you

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Freedom demands respect for the freedom of others.