Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.

The last function of reason is to recognize that there is an infinity of things which surpass it.

Flatteryis the infantry of negotiation.

We'reeyeball to eyeball and the other fellow just blinked.

The flowers of life are but illusions. How many fade away and leave no trace; how few yield any fruit and the fruit itself how rarely does it ripen!

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Only the educated are free.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Theonly difference between stumbling blocks and stepping stones is the way inwhich we use them.

Religion is behaviour and not mere belief.

Mirrors should be able to think before reflecting the images.

Sometimesyou have to be silent to be heard.