You'rein a much better position to talk with people when they approach you thanwhen you approach them.

Power gravitates to the man who knows how.

Whenevertwo people meet there are really six people present. There is each man as he seeshimself, each man as the other sees him, and each man as he really is.

The tormentof human frustration, whatever its immediate cause, is the knowledge that theself is in prison, its vital force and ‘mangled mind’ leaking away in lonely,wasteful self-conflict.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

We areall inclined to judge ourselves by our ideals; others, by their acts.

Conflictbuilds character. Crisis defines it.

He who is unable to dance says the yard is stony.

One must be fond of people and trust them if one is not tomake a mess of life.

It's notthe will to win, but the will to prepare to win that makes the difference.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Dealwith the faults of others as gently as with your own.