Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

In Prayer it is better to have a Heart without Words than words without a Heart.

It isn't important to come out on top, what matters is to be the one who comes out alive.

Ifyou wish to make a man your enemy, tell him simply, 'You are wrong.' Thismethod works every time.

Enthusiasm sees only the down payment.

Standingin the middle of the road is very dangerous; you get knocked down by thetraffic from both sides.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

A man without a smiling face must not open a shop.

It isthe acid test of nonviolence that in a nonviolent conflict there is no rancorleft behind, and in the end the enemies are converted into friends.

Melancholy is the joy of being said.

Constant repetition carries conviction.

Tact is the ability to make a person see the lightning without letting him feel the bolt.