Listeningwell is as powerful a means of communication and influence as to talk well.

Relationships of trust depend on our willingness to looknot only to our own interests, but also the interests of others.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

A man of great common sense and good taste-meaning there a man without originality or moral courage.

The bad gardener quarrels with his rake.

A Leader is a dealer in hope.

Conflictis the gadfly of thought. It stirs us to observation and memory. Itinstigates to invention. It shocks us out of sheeplikepassivity, and sets us at noting and contriving.

Whenanger comes, wisdom goes.

Supicion of one's own motives is especially necessary for the philanthropist and the executive.

When our hearts are empty, we collect things.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol

If Ishould ever be captured, I want no negotiation—andif I should request a negotiation from captivity they should consider that asign of duress.