Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.
The most exquisite paradox… as soon as you give itall up, you can have it all. As long as you want power, you can't have it.The minute you don't want power, you'll have more than you ever dreamedpossible.