The fibers of all things have their tension and are strainedlike the strings of an instrument.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

A bad workman never gets a good tool.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.

Work without faith is like at attempt to reach a bottom-less pit.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

Onlywhen you can be extremely pliable and soft can you be extremely hard andstrong.

There is no knowledge that is not power.

Peoplewho can't admit they are part of the problem, will never be part of itssolution.

When the defects of others are percieved with so much clarity, it is because one possesses with oneself.