Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

It doesnot do to leave a Dragon out of your calculations, if you live near him.

A man of courage is also full of faith.

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

Youcan't shake hands with a clenched fist.

A man's ruin lies in his tongue.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

The more faithfully you listen to the voice withhin you, the batter you will hear what is sounding outside.And only he who listens can speak.

One ofthe best ways to persuade others is with your ears by listening to them.

You made your bed, now lie in it.

Every kind of peaceful cooperation among men is primarily basedon mutual trust and only secondarily on institutions such as courts ofjustice and police.

You canobserve a lot by just watching.