Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

As if you could kill time without injuring eternity.

To teach isto learn twice.

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.

Informationis a negotiator's greatest weapon.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Old men are dangerous; it does not matter to them what is going to happen to the world.

Politeness is the art of selecting among one's real thoughts.

If speaking is silver, then listening is gold.

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

I am atpeace with God. My conflict is with man.

Reformers are those who educate people to appreciate the things they need.