Out of the fullness of the heart the mouth speaks.

Let not thy will roar, when the power can but whisper.

Ifyou are leaning over to starboard to balance the boat against the other guy'spropensity to lean too far to port, both of you are about to get wet.

Inbusiness, you don't get what you deserve, you get what you negotiate.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

It is throughcooperation, rather than conflict, that your greatest successes will bederived.

Negotiatingmeans getting the best of your opponent.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Wecannot always control our thoughts, but we can control our words, andrepetition impresses the subconscious, and we are then master of thesituation.

Comedy is an escape, not from the truth but from despair; a narrow escape into faith.

Neverdoubt that a small group of thoughtful, committed people can change theworld. Indeed, it's the only thing that ever has.

Bargainlike a gypsy, but pay like a gentleman.