Few things help an individual more than to placeresponsibility upon him, and to let him know that you trust him.

Dignity is a matter which concerns only mankind

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Repentance is the attempt of the inner man to return home after wonderful night out

Humality is a strange thing. The minute you think you've got it, you've lost it.

Politeness is to human nature what warmth is to wax.

All marriedcouples should learn the art of battle as they should learn the art of makinglove. Good battle is objective and honest never vicious or cruel. Good battleis healthy and constructive, and brings to a marriage the principle of equalpartnership.

Silenceis as full of potential wisdom and wit as the unshown marble of greatsculpture. The silent bear no witness against themselves.

Nothing has happend to you unless you make much of it.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

In themiddle of every difficulty lies opportunity.