There arealways two forces warring against each other within us.

To beprepared is half the victory.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

No matter how good the idea of the other fellow may be, there is always a better one !

A shipin harbor is safe, but that is not what ships are built for.

Half of the harm that is done in this world is due to people who want to feel important

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Words are like spears: Once they leave your lips they can never come back.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

If you climb up a tree, you must climb down the same tree.

A happy home is one in which each spouse grants the possiblility that the other may be right, though neither believes it.

Hold a true friend with both your hands.