Makesure you never, never argue at night. You just lose a good night's sleep, andyou can't settle anything until morning anyway.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Whoever is winning the race will always seem to be invincible.

Fanaticism is the false fire of an overheated mind.

You're ina much better position to talk with people when they approach you than whenyou approach them.

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Muchtalking is the cause of danger. Silence is the means of avoiding misfortune.The talkative parrot is shut up in a cage. Other birds, without speech, flyfreely about.

Change meansmovement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

Myfather said: you must never try to make all the money that's in a deal. Letthe other fellow make some money too, because if you have a reputation foralways making all the money, you won't have many deals.

Power can be taken, but not given. The process of thetaking is empowerment in itself.

No onecan persuade another to change. Each of us guards a gate of change that canonly be opened from the inside. We cannot open the gate of another, either byargument or emotional appeal.

Let uswork without disputing. It is the only way to render life tolerable.