The property of power is to protect.

Conflictleads to less-than-adequate performance, resentments, and lack of motivation.

Asingle conversation with a wise man is better than ten years of study.

Wisdom is what you get for a lifetime of listening when you'd have preferred totalk.

Usesoft words and hard arguments.

Why don'tyou want to do what you know you should do? The reason you don't is thatyou're in conflict with yourself.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

You cannot truly listen to anyone and do anything else at the same time.

Onehour of thoughtful solitude may nerve the heart for days of conflict girdingup its armor to meet the most insidious foe.

Thetrouble with talking too fast is you may say something you haven't thought ofyet.

Ignorancedoesn't kill you, but it does make you sweat a lot.

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di