The mostintense conflicts, if overcome, leave behind a sense of security and calmthat is not easily disturbed. It is just these intense conflicts and theirconflagration which are needed to produce valuable and lasting results.
Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted into energy,even so our anger controlled can be transmitted into a power that can movethe world.
Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.
I hold it to be a proof of great prudence for men toabstain from threats and insulting words toward an enemy, for neither ...diminishes the strength of the enemy; but the one makes him more cautious,and the other increases his hatred of you and makes him