Buying ischeaper than asking.

Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

Whenelephants fight, it is the grass who suffers.

A round egg can be made square according to how you cut it; words would be harsh according to how you speak them.

Trust exists; only lies are invented.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Failureto prepare is preparing to fail.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

A wide screen just makes a bad film twice as bad.

Keep inmind that the better you understand what you want and why you want it, thebetter your chances will be of acquiring it.

Voilence is a Just when kindness is vain