We cannot always control our thoughts, but we can control our words, and repetitionimpresses the subconscious, and we are then master of the situation.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Work without faith is like at attempt to reach a bottom-less pit.

Every kind of peaceful cooperation among men is primarily basedon mutual trust and only secondarily on institutions such as courts ofjustice and police.

Laughteris the shortest distance between two people.

The function of genius is to furnish cretins with ideas twenty year later.

Thepeak efficiency of knowledge and strategy is to make conflict unnecessary.

You only have power over people so long as you don't takeeverything away from them. But when you've robbed a man of everything he's nolonger in your power he's free again.

Trust only movement. Life happens at the level of events, notof words. Trust movement.

Myinterest is in the future because I'm going to be spending the rest of mylife there.

The directuse of force is such a poor solution to any problem, it is generally employedonly by small children and large nations.

Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.