Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

Use softwords and hard arguments.

Our fear of disasters that may never happen robs us of the courage to meet the ills that do occur

When weblame, we give away our power.

Knowledge leads to unity, ignorance to diversity.

Old men are dangerous; it does not matter to them what is going to happen to the world.

Pain is the outcome of sin.

It isn't important to come out on top, what matters is to be the one who comes out alive.

If you arepatient in a moment of anger, you will escape a hundred days of sorrow.

A barking dog is often more useful than a sleeping lion.

The art of writing is the art of restraint.