Power is not only what you have but what the enemy thinksyou have.

Conflictis inevitable, but combat is optional.

The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.

Deep-seatedpreferences cannot be argued about.

It isthrough cooperation, rather than conflict, that your greatest successes willbe derived.

He understands badly who listens badly.

Wenever have the time to do it right but always have time to do it over.

Work without faith is like at attempt to reach a bottom-less pit.

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

We ownalmost all our knowledge not to those who have agreed but to those who havediffered.

It's the job that's never started as takes longest to finish.

Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e