Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

As longas you keep a person down, some part of you has to be down there to hold himdown, so it means you cannot soar as you otherwise might.

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

You can be erudite with knowledge of others; you can be wise only with your wisdom.

A roundegg can be made square according to how you cut it; words would be harshaccording to how you speak them.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Man is born free, and everywhere is is in chains

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Power consists in one's capacity to link his will with thepurpose of others, to lead by reason and a gift of cooperation.

The wise man reads both books and life itself.

Whendealing with people, remember you are not dealing with creatures of logic,but creatures of emotion.