The roots of education are bitter, but the fruit is sweet.

Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.

Never answer a letter while you are angry.

Thedeepest principle of human nature is the craving to be appreciated.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.

He whocannot cut the bread evenly cannot get on well with people.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Thehardest step is over the threshold.

There are three ways of bearing ills of life: by indifference, by philosophy, and by religion.

Power tends to corrupt, and absolute power corrupts absolutely.