If wemanage conflict constructively, we harness its energy for creativity and development.

The bad gardener quarrels with his rake.

Commitmentin the face of conflict produces character.

Listening,not imitation, may be the sincerest form of flattery.

A book, like a landscape, is a state of consciouness varying with readers.

Almost all four faults are more pardonable than the methods we think up to hide them

Everybody thinks of changing humanity and nobody thinks of changing himself.

Conflictbuilds character. Crisis defines it.

It'snot the plan that is important, it's the planning.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

No matterhow thin you make a pancake, it always has two sides.

We arejudged by what we finish, not what we start.