It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Quarrelsend, but words once spoken never die.

Learning is the property of those who fear to do disagreeable things.

Conflictbuilds character. Crisis defines it.

Gossip is that which no one claims to like-but everybody enjoys.

If at first you do succeed, try, try not to be a bore

If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.

The prevalent fear of poverty among the educated classes is the worst moral disease from which our civilization suffers.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

Sometimeswe have the dream but we are not ourselves ready for the dream. We have togrow to meet it.

Every man is wanted; and no man is wanted much.