Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

Win/winis an attitude, not an outcome.

Trust resides squarely between faith and doubt.

You don'thave to worry about being bit if the dog doesn't have any teeth. Success hasmade failures of many men.

Angels fly, because they take themselves lightly.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Thetorment of human frustration, whatever its immediate cause,is the knowledge that the self is in prison, its vital force and ‘mangledmind’ leaking away in lonely, wasteful self-conflict.

The Natural flights of Human mind are not from Pleasure to pleasure, but from hope to hope.

It is not the whip that makes man, but the lure of things that are worthy to be loved.

The condition upon which God hath given liberty to man is eternal vigilance.

If wecannot end our differences at least we can make the world safe for diversity.