Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

To rule is not so much a question of the heavy hand as the firm seat.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

The directuse of force is such a poor solution to any problem, it is generally employedonly by small children and large nations.

He who gainsa victory over other men is strong; but he who gains a victory over himselfis all powerful.

Learning without thought is labour lost,thought without learning is perilous.

To know how to free oneself is nothing: the arduous thing is to know what to do with one's freedom.

All our rightousnesses are like filthy rags

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Wecould never learn to be brave and patient if there were only joy in the world.

Prayer changes things by changing people.

Much learning does not teach understanding.