Power concedes nothing without a demand. It never did andit never will.

The last function of reason is to recognize that there is an infinity of things which surpass it.

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

He who is overcautious will accomplish little.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Trust resides squarely between faith and doubt.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.

I like to listen. I have learned a great deal from listening carefully. Most peoplenever listen.

Renown and repose do not go together.

A hero is no braver than anyone else; he is only brave minutes longer