Let usnever negotiate out of fear. But let us never fear to negotiate.

It is better to suffer wrong than to do it, and happier tobe sometimes cheated than not to trust.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

The amount of effort put into a campaign by a worker expands in proportion to the personal benefits that he will derive from his party's victory.

Soremarkably perverse is the nature of man that he despises those that court himand admires whoever will not bend before him.

People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...

Listeningwell is as powerful a means of communication and influence as to talk well.

A taste for truth at any cost is a passion which spares nothing:

Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

A hard job is one which leaves a fellow as tired before week-end as after.

A foolshows his annoyance at once, but a prudent man overlooks an insult.

Thefire you kindle for your enemy often burns yourself more than him.