Listeningwell is as powerful a means of communication and influence as to talk well.

Thepeak efficiency of knowledge and strategy is to make conflict unnecessary.

You andyour spouse should consider the arguments you have, not as calamities in thehistory of your child’sdevelopment, but as opportunities for learning. Take the opportunity to teachyour children the art ofand value in negotiation, and to demonstrate you

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Centralization as a system is inconsistent with a non-voilent structure of society.

Negotiatingmeans getting the best of your opponent.

Slander cannot destroy an honest man: when the flood recedes the rock is there.

Conflictinvolves incompatible behaviors rather than competitive goals.

You cannot truly listen to anyone and do anything else at the same time.

Whenyou lose, don't lose the lesson.

There arealways two forces warring against each other within us.

It's not only later than you think- it's sooner than you suspect.