Due to circumstances beyond your control, you are master of your fateand captain of your soul.

Words are, of course, the most powerful drug used by mankind.

Better ask ten times than go astray once.

A shipin harbor is safe, but that is not what ships are built for.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

The hearthas arguments with which the logic of mind is not acquainted.

An individual without information can't takeresponsibility. An individual with information can't help but takeresponsibility.

Thefire you kindle for your enemy often burns yourself more than him.

Are youreally listening... or are you just waiting for your turn to talk?

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

No manever did a designed injury to another, but at the same time he did a greaterto himself .

The most successful man in the life is the man who has the best information.